Frequently Asked Questions

Speed test shows low results

• Make sure you are connected to a stable Wi-Fi or mobile network.
• Close other apps that may be consuming bandwidth.
• Try running the test again in a few minutes.

Wi-Fi analysis shows no data

• The App uses system APIs to retrieve Wi-Fi information.
• Make sure Location Services are enabled for the App (required for Wi-Fi info access on iOS).

Ping monitor is not responding

• Verify the host address is entered correctly.
• Some servers block ICMP (ping) requests.
• Try using an IP address instead of a domain name.

DNS records not found

• Make sure the domain name is entered correctly (without https://).
• Not all domains have every type of DNS record.

How do I clear history?

Open the "History" tab and tap "Clear All" to delete all entries. Individual entries can be removed by swiping left.

Feedback

If you have questions, suggestions, or encountered an issue, contact us:

• Through "Settings" → "Support" in the App