Getting Help

If you encounter issues or have questions about PortEye, please reach out through one of the following channels:

• Support Page: PortEye Support

Common Issues

Scan not finding open ports

• Ensure the target host is reachable on your network.
• Some networks block port scanning traffic.
• Try increasing the timeout value in Advanced Options.

App requires local network permission

PortEye needs local network access to perform scans. Grant permission when prompted by iOS.

Scan results not saving

Ensure the app is not being force-quit during a scan. Results are saved automatically upon scan completion.